[Nintendofan]

Has anyone been offered a Service Inclusive program? Is it a good value? In particular, I'm interested in Service Inclusive Basic, 5 years/100,000 km.

1 Series F20 .pdf

Thanks.

[diesel20]

In south africa a full maintenance plan has been standard on bmw's since the 1980's. When I say full, I mean you pay for nothing but fuel, top up fluids and tyres. (Was actually introduced to improve bmw resale value which lagged behind mercedes at the time. Useless piece of info)

It's one of the great appeals of the brand over here. Now some do argue that of course you do pay for the plan, the cars are just a little more expensive and that amount gets financed with interest charged on it (if that's how you buy your car), so they would prefer the option of without.

Personally I love the idea. The GTI came with a full maintenance plan, for the period it was valid I didn't so much as pay for a battery, or a windscreen wiper. Even the key was covered when the unlock button stopped working and the car fell out of warranty (3 years) but within plan (5 years).

So it has the piece of mind of both offering essentially a full and extensive warranty for its period of validation that may be longer than your warranty and also you being able to simply drop the car off and tell them to do whatever they need to do in terms of service or repairs.

Excluding of course abuse, negligence, accident damage and so on. So I think most importantly check the fine print of the offering,the basic offering will of course be different to the south african plan which I would imagine is more in line with plus plan. Does it give you some additional peace of mind?

And then decide if you want to pay upfront and if your finances allow for you to have a difficult month for other reasons and a car that decides it needs a set of new pads and disks all at the same time. But will the basic plan really help you then anyway? Obviously you need to find out what's covered and what isn't. Really the question is, what peace of mind is the basic plan offering you. If your key breaks for example, between warranty expiration and plan expiration, who pays?

More common in south africa is the service plan. This covers scheduled service items, but wont include anything that is outside of the standard service schedule. Brakes for example don't have a set service interval so its excluded. To me this offers little value, yes I wont have to pay for minor oil changes, but when the big expenses come I'm still accountable. If that is in line with the basic plan, then no I probably wouldn't bother.

[papertiger]

I have the BSI 5yr/100k km, but I got my car first week in november 2012, so I haven't used it quite yet. But I'm gonna use it for what it's worth. It was a part of a sales campaign BMW Norway had (or has). The service intervals is around 25-30k km - way to long! I have the Basic, so all fluids are inclusive at the service, xenon lights free of charge if broken, but wipers, brake pads and other "wearing parts" are not inclusive. You can however buy a larger Service Inclusive pack which include all such parts as well.
In Norway we have a 5 year / 200 000 km consumer warranty at BMW (almost every car brand has 5 year, some have 7 year).

[eminate]

What do you mean when you say you are going to use it for all it's worth?
I don't think the program covers more than the intervals in the car computer. So I don't think you can demand to get the oil changed before the car says it's time for service.

[ovekvam]

Originally Posted by eminate

What do you mean when you say you are going to use it for all it's worth?
I don't think the program covers more than the intervals in the car computer. So I don't think you can demand to get the oil changed before the car says it's time for service.

That's right. I already tried that. :-)

[papertiger]

Originally Posted by eminate

What do you mean when you say you are going to use it for all it's worth?
I don't think the program covers more than the intervals in the car computer. So I don't think you can demand to get the oil changed before the car says it's time for service.

Of course I cannot demand oil change before the car tells me to. A shame, because I don't believe in "long life oil".

But this is the first brand new car we've owned, and the reason for us getting this new car instead of a used one (older than 5 years), was that it had a warranty + service included. On my former cars, I've been changing parts all the time, both by myself and at a work shop, and it costs. I had my Primera 98 model for a year and a half, and used around 2000 GBP on wear parts on it during this period. It was driven 120 000km when I sold it, with a worn out clutch. So we decided to go for a new car, because of warranty and services. It isn't very much that isn't covered by the warranty - most things apart from wear parts are not suppose to be broken within 3 years (the lease period), and all oils and fluids and filters are included for in the BSI. (wipers and brake pads are ok to buy myself).

Thats why I'm gonna use the warranty - if something is wrong with the car (sensors, brakes, lights, switches, suspension etc.) within my lease period (3 years), I'm gonna go to the dealer and say "fix it". I've already done that, and seems like it works fine.

[mccoys]

Originally Posted by Nintendofan

Has anyone been offered a Service Inclusive program? Is it a good value? In particular, I'm interested in Service Inclusive Basic, 5 years/100,000 km.

Attachment 805401

Thanks.

Never heard of that sounds like it would be cheaper than buying an annual bmw service

[jontymo]

Ordered my 116d on Saturday, service pack was £375 for 5 years 50k miles.

[ttimbo]

Interesting variations in pricing! I have 3yrs/60,000k for $AUD1,300 - which I thought was pretty good

[kenji35]

what is inclusive in this?

[ttimbo]

All services, parts and consumables except for brakes. You can add brakes, but it costs $4k for 3yrs/ 60 k

[mbrogden]

I have just bought a 114i and a 5yr/50k miles service warranty came with the car in addition to other warrantys covering the interior and exterior