BMW 1-Series Forum (F20) 135i - 1Addicts.com > Second Generation 1 Series Forum > 2012 BMW 1-Series Sporthatch (F20) Discussion > Are my problems common?
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      11-09-2014, 01:22 PM   #1
osvic
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Are my problems common?

Forgive me for I am a female driver and BMW like to treat me so!!!

Anyway I bought a 2013 118d M Sport new. Since Feb this year I have had a new steering rack, Some other joint to do with knocking through the o/s wheel, steering column ( they didn't quantify past this, what with me being blonde and everything), clutch bearing (?) due to clutch judder, I'm confident they said clutch cable but I've been told my car apparently doesn't have a clutch cable as its hydraulic and exhaust flexi pipe replaced. The last bit was because of 5 trips to the dealer for a vibrating at 1000 rpm.

I am considering my options on this car but id like to know if anyone else has had similar problems or a collection of similar problems.

Thanks
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      11-09-2014, 01:31 PM   #2
osvic
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Oh and I still have a knocking on right lock and when I rock the steering wheel whilst stationary
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      11-09-2014, 02:46 PM   #3
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BMW main dealerships have improved transparency and ways of dealing with customers a great deal, and one particular area is how they treat women. While there is always room for improvement, my wife reports she is not patronised, the dealership explains patiently what needs servicing, how much time it will take, how much it will cost and gives a written quote if requested should she wish to discuss it with anyone else.

Main dealers tend to be better than franchised dealers and independents. If you feel you have not been treated well, ask to speak to the dealer principal immediately. If thus does not sort out the issue, write to BMW UK customer services setting out your case clearly and factually.

You will need to state your issues with your car in a clear manner, show your car is maintained under warranty and has not had any unauthorised modifications, and it would be in your interest not to make self-disparaging remarks without cause. It is not helpful if you cannot describe coherently what the chronology of events and issues on your car has been, what actions have been taken already, what the recurring issues are, and importantly, what you want to achieve now? Please think about these 4 things (write them down if it helps) so you can make the most of any conversations with BMW UK or the dealership.
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      11-09-2014, 03:02 PM   #4
osvic
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Thanks but that wasn't actually my query!!
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      11-09-2014, 03:10 PM   #5
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I think from other posts on the forums there are people with similar issues to you with their cars. Personally I had intermittent clutch juddering on my last car (2012 F21 116D M Sport) in 1st gear. Bigger problem was that replicating the issue for a dealer was difficult. So I gave up caring (it didn't happen often).

My now 7 week old M135i is going back to the dealer tomorrow because after the first week I started getting an odd rattling when pulling off slowly - and what smells like the clutch burning terribly when driving slowly up a steep slope.

Regards being treated like a woman - beyond what @SpokenHands has said all I can say is that this surprises me because so far at my dealer most of my time has been spent with female sales / servicing / repair representatives. I don't think your issues are representative of BMW.
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      11-10-2014, 05:55 AM   #6
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Quote:
Originally Posted by osvic View Post
Forgive me for I am a female driver and BMW like to treat me so!!!

Anyway I bought a 2013 118d M Sport new. Since Feb this year I have had a new steering rack, Some other joint to do with knocking through the o/s wheel, steering column ( they didn't quantify past this, what with me being blonde and everything), clutch bearing (?) due to clutch judder, I'm confident they said clutch cable but I've been told my car apparently doesn't have a clutch cable as its hydraulic and exhaust flexi pipe replaced. The last bit was because of 5 trips to the dealer for a vibrating at 1000 rpm.

I am considering my options on this car but id like to know if anyone else has had similar problems or a collection of similar problems.

Thanks

Electric steering systems have sensors, so they are far more sensitive than hydraulic systems when detecting steering changes.

When they replaced the steering rack, did they give your car a full suspension all wheel alignment and wheel balance?
If not, this could be contributing to your problems
The steering system is Electric, so it is susceptible if it gets any kickback from the suspension. If the alignment or balance is out the steering rack will try to correct the force and centre itself. You can get a feeling of several micro jolts through the steering wheel as it continually tries to counter the movement. This in turn can create vibrations in other components.

As for their diagnosis of the clutch judder and other things, it might be worth going to another BMW dealer for your service and repairs
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      11-10-2014, 11:45 AM   #7
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As above with the feel of the electric steering and a bit of a click when going onto full lock is pretty normal as servo limit switches operate.

If you have servotronic steering and waggle the wheel with the ignition off there is a very audible clonk and this is nothing to worry about as the system is not active.

If there is a similar clonk when the engine is running then it needs to be looked at.
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      11-10-2014, 01:25 PM   #8
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My 118i is come up to two years old.
It is suffering with clutch judder when cold. Drivers side door lock is getting slower to unlock compared to the other doors. The Res button on the steering wheel has an intermittent issue and the iDrive control sometimes doesn't work when pushed left.
Plus some days when it starts cold the noise is terrible. Almost as if a exhaust heat shield is about to fall off.
Other than that it's ok, a bit boring to drive after a couple of years of ownership.
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      11-10-2014, 01:34 PM   #9
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Just to add, I have told the dealership about the clutch judder. They said the could not replicate the issue.
So my view, given I am not that enthusiastic about the car as much as my 3 series is sod it.
If they say it's ok then it's ok. Can't be arsed with the back and forth dealer visits.
I had similar clutch problems on my 3 series, it took 3 visits to the dealer and a £2000 warranty claim in the end.
One other thing, I was parked on a slope the other day and had to role the car back 3 feet. Once I had finished I went to put the car in gear and discovered it rolled while in gear! Good eh!!!
Still, I bet if I told the dealership I would get 'we can't recreate the fault!'.
Dealerships are like mobile phone networks. It's about choosing the best from a bad bunch. And it's not just BMW that has this problem.
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      11-11-2014, 01:51 AM   #10
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[QUOTE=dape90;16911225]Just to add, I have told the dealership about the clutch judder. They said the could not replicate the issue.


Unfortunately,most drivers try to use it properly with mixed results.
Manually operated clutch feel different for everyone as we all use them differently. Some people do the economy slow crawl, some do the kangaroo drop and go, some do the 'rev the shit' then slip it until they get forward motion(my old neighbor)
Hence the reason most people now go for Auto.

It may be worthwhile having a specialist clutch mechanic look at your car and give you a written opinion. This can assist you get the dealer to fix it
Also, specialists can fit different clutch materials to suit different driving techniques.
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      11-11-2014, 08:43 AM   #11
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The Clutch Delay Valve (CDV) fitted to the manual cars is notorious for making smooth progress in 1st and 2nd difficult until you get used to it but even then it's not a given.

Yes my next car has the 8SAT, never thought I'd own an auto but after driving a few loaners with it I'm sold.
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      11-11-2014, 06:33 PM   #12
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I've had clutch shudder when cold on a few cars, a Citroen and a couple of Subarus. The Citroen people said they'd happily replace if need be but to monitor. The clutch on that car continued to shudder mildly in certain circumstances from 10,000km to 140,000km when we sold it. Never got worse, wore out etc. Both Subarus had clutches replaced, then started shuddering again a few weeks later so I gave up. Again, didn't ever seem to affect the life or function.

My M135i also has it very subtly if I use the clutch a certain way - specifically if I feed in power when near the top of the travel, say if I've dipped the clutch at an uphill roundabout then slipped it a bit as I go for a gap. I doubt it will have any consequences, and presume it is just a characteristic of two spinning surfaces mating very slightly unevenly.
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      11-12-2014, 12:42 AM   #13
ovekvam
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My experience is that clutch shudder is often a worn out twinmass flywheel. Probably not on almost new cars, though.
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      11-20-2014, 03:24 PM   #14
osvic
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So today I have been told my clonking is common across models and there is nothing they can do about it! apparently is isnt dangerous!!
This is disappointing because there really should be no clonking through steering. never had this on any other car let alone a 'premium' brand car. What an utter waste of money this heap of junk has been!! Never again!
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      11-20-2014, 04:08 PM   #15
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Quote:
Originally Posted by osvic View Post
So today I have been told my clonking is common across models and there is nothing they can do about it! apparently is isnt dangerous!!
This is disappointing because there really should be no clonking through steering. never had this on any other car let alone a 'premium' brand car. What an utter waste of money this heap of junk has been!! Never again!
Has anyone found out what is actually causing the sound? Our 116i does not have it, but it has the non variable steering without servotronic.
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      11-20-2014, 09:13 PM   #16
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osvic, is it clonking with engine running, on the move, or only when stationary or the engine off?

Dual Mass Flywheel systems can be a bit juddery even when there is nothing wrong ime.
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      11-26-2014, 03:17 AM   #17
osvic
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They said the clonking was something to do with how the steering arms connect to the wheels. I gave up listening past the "theres nothing we can do". The clonking is present on slight right lock when moving, most notable when parking. If i go over a bump unevenly, so one wheel not the other it clonks and stationary clonking can be heard if I rock the steering although it is most evident with a bit of right lock on (not full lock).
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      11-26-2014, 08:42 AM   #18
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I never noticed any steering issue (clonking, anything) on my 118i M Sport. I have basic steering (no Variable sport, no Servotronic), if that matters. I never turn the wheel when stationary, though: an "old school" approach. The suspension is non-adaptive, basic M Sport.

Regarding the clutch, initially I experienced some hard biting, so sharp I could never avoid a very noticeable start when applying the gear, especially at high revs (after the running in recommended!), of course. No matter what I tried to accommodate (remembering the spot, more acceleration, less acceleration, faster engagement, slower engagement...) the car jumped, making me ashamed. All of a sudden, after some 12000 km. of rather highway than city driving and two weeks stationary (vacation) it just went away: now I experience much smoother application, quite controllable. No driving skill improvement , most definitely. Hopefully a run-in, not wearing off. After a prolonged drive, the clutch seems to feel "softer": no judder or anything, just less responsive.

I would suggest "nothing they can do" is all right to address someone who can.
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      11-26-2014, 08:50 AM   #19
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Quote:
Originally Posted by No one View Post
I never noticed any steering issue (clonking, anything) on my 118i M Sport. I have basic steering (no Variable sport, no Servotronic), if that matters. I never turn the wheel when stationary, though: an "old school" approach. The suspension is non-adaptive, basic M Sport.
Interesting. I am running the same setup, with basic steering and basic M Sport suspension. I have tried to provoke sounds from the steering, but no luck so far. It is silent.
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      11-27-2014, 01:52 AM   #20
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With respect

Quote:
Originally Posted by osvic View Post
I gave up listening past the "theres nothing we can do".
I doubt that's helping your cause very much. If they see you're not interested, why would they engage? If you want this fixed there's going to be some discussion about what's normal and acceptable, and what's not. Clunking feels like something is lose in the steering so you can't drive the car with any confidence.....clearly no Freude am fahren when you think one of your wheels might fall off.

Quote:
Originally Posted by osvic View Post
The clonking is present on slight right lock when moving, most notable when parking. If i go over a bump unevenly, so one wheel not the other it clonks and stationary clonking can be heard if I rock the steering although it is most evident with a bit of right lock on (not full lock).
Judging by what I've read of other models like the F30 and X3, the problem there came from the steering rack. There are multiple cases reported where the car spent 2 or 3 weeks at the dealers while the whole steering mechanism was gradually replaced, the problem ultimately being resolved once the steering rack was replaced
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      11-27-2014, 02:01 AM   #21
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There are 3 types of steering on the F20/F21. Seems like the basic type is not affected by clonking issues. How about the other two? I guess they can be called the variable type and the servotronic type.

And do anybody know if the variable steering has servotronic?
Or is the servotronic steering variable?
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      11-27-2014, 11:43 PM   #22
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Quote:
Originally Posted by ovekvam View Post
do anybody know if the variable steering has servotronic?
Yes it has.

Quote:
Originally Posted by ovekvam View Post
is the servotronic steering variable?
No it isn't.
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