05-17-2012, 08:24 AM | #23 |
Second Lieutenant
24
Rep 275
Posts |
Make sure you tell them that, they need to make that up to you, not good for the brand.
__________________
Car history:
116i Sport 5 door Crimson Red 2012 - 120i M-Sport 3 Door Le Mans Blue 2009 - 2012 |
Appreciate
0
|
05-17-2012, 08:59 AM | #24 |
Private
11
Rep 66
Posts |
Put it this way I have paid in advance for my services but I will not be taking it to them I would prefer to drive an extra 10+ miles to take it else where, nor would I buy another car from them at the moment.
|
Appreciate
0
|
05-18-2012, 04:22 PM | #25 |
Private
11
Rep 66
Posts |
Well I had a call today where it was said that they do not admit liability but they want to keep the reputation and good customer service they will do the respray and give me a loan car whilst this is being done. All they want from me is to draw a line under the situation. I agreed to this as all I want is the car to be right, more than happy with this. Car goes in at end of month for the respray. I will keep you informed when this is done
|
Appreciate
0
|
05-19-2012, 10:49 AM | #26 |
Second Lieutenant
8
Rep 216
Posts
Drives: Jeep Wrangler Rubicon
Join Date: Apr 2012
Location: Cobham, England
|
good result
|
Appreciate
0
|
05-28-2012, 04:02 PM | #28 | |
Captain
114
Rep 945
Posts
Drives: BMW 520D F11 2015
Join Date: Sep 2009
Location: Sandbach
|
Quote:
|
|
Appreciate
0
|
05-31-2012, 09:12 AM | #30 |
Private
11
Rep 66
Posts |
Got the car back and looks better than the day I picked it up. Really happy with what they have some so far. Not asked for any compo or anything free as I am just happy having the car back to how it should have been. Although I could have done with a y cable
|
Appreciate
0
|
08-27-2012, 07:31 AM | #34 |
New Member
0
Rep 12
Posts |
Mine going in tomorrow for coolant problem. They will change the coolant expansion tank and connector plug free of charge since under warranty. Will get back with more info once its done.
|
Appreciate
0
|
09-19-2012, 03:52 PM | #35 |
Private
38
Rep 67
Posts
Drives: 118i M Sport, Alpine White
Join Date: Apr 2012
Location: Newport UK
|
I've also had the coolant low warning 4 times in the last week and always when the car is at a standstill and the engine stopped via the auto stop/start system but level is ok. Car is booked in at Sytner Newport for next Monday 24 Sep and I will mention the coolant bottle problem as above- thanks guys.
25/09/12 update: after problem diagnosed yesterday a new sensor/control unit and coolant expansion bottle were fitted today and hopefully the problem is now resolved. I cannot fault the level of service provided by my delaler - Sytner Newport. Last edited by skippy88; 09-25-2012 at 03:35 PM.. |
Appreciate
0
|
Post Reply |
Bookmarks |
|
|