| 03-07-2026, 08:59 AM | #1 |
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Data connection configuration? option missing from WB Installation App
Hi everyone, I’m looking for help with a BMW Wallbox Plus Gen 4 in Cyprus.
The wallbox is installed and charging correctly, and smart meter communication appears to be working normally. I completed the installation wizard successfully, and I can also connect my iPhone 16 Pro to the wallbox hotspot / AP, so that part seems to work. The problem is that I cannot find the “Data connection configuration” option anywhere in the Wallbox Installation App. I also do not see the BMW Wallbox option in the my BMW app under the Charging section. It should be under the Services sub-section. What I’ve already checked: • 2.4 GHz Wi-Fi is enabled on my router • I am already in Expert mode • I checked the full Setup menu • the option is simply not there • I also tried opening the wallbox local address in Safari while connected to its hotspot, but no web interface opens Wallbox details: • BMW Wallbox Plus Gen 4 • Firmware: 01.20.06.71 So the charger itself works, and the meter communication seems fine — the only issue is that I cannot access the Wi-Fi / data connection setup because that menu is missing. Has anyone seen this before? I’m wondering whether this could be related to: • a Cyprus / regional market restriction • firmware version • app version • iPhone / iOS compatibility • or a known bug If anyone has the same wallbox and managed to connect it to home Wi-Fi, I’d really appreciate your advice. |
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