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I am still not a fan, I mean it works for me because I save 10K year on child care but TBH, trying to collaborate or hiring and training entry level staff is insanely difficult and expensive and turnover is way up. Front line call centre guys especially are struggling, there's no comradery, no easy way to announce things or give a shutout to a team that did well etc, i mean it can be done but it is soulless. And managing the slackers is a fucking nightmare.
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