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The survey, released Wednesday, comes on the heels of widespread complaints about quality in the company's new Model Y, a hatchback version of the Model 3 sedan. Those complaints include unaligned body parts, seats not attached to the base, bumpers falling off in the rain, water leaks in the cabin, and door seals that allow dirt particles to get inside and coat the interior.
Also on Wednesday, Business Insider, quoting internal Tesla emails, revealed that Tesla may have knowingly installed defective cooling tubes prone to leakage in Model S sedans. The issue involves model years 2012 through at least 2016. The story noted that glycol coolant that comes into contact with a hot battery can result in fire. The Times has also reviewed internal Tesla emails that show Tesla employees discussing the tube leakage problem.
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