Quote:
Originally Posted by osvic
Just for clarity on the test drive point I was given a loan car on 6 of the visits back to the dealership.
120d M Sport - no knocking
116I Sport - no knocking
320d touring M Sport - no knocking
2 x 118d sport - no knocking
316d touring sport - no knocking.
I pointed this out to the dealer. I have complained the BMW UK just in general aboutmy disappointment and they inform me it is a characteristic of the car and my dealer had been in contact with technical support at every opportunity!! So nothing more is going to happen!
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But I think the point on the test drive is not only whether the other cars clonk; it's more to do with whether the dealer hears (or admits) that yours does AND that the others don't. If the latter is the case, they cannot claim that it is a "characteristic of the car", and you could well have a fair case to reject the car and ask for a replacement.