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      02-22-2021, 03:11 PM   #26
stein_325i
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Quote:
Originally Posted by danf72 View Post
Why does Tesla have its own separate line in the graph? They don't meet "survey criteria"? Huh?
From JD Power:
Quote:
Tesla receives a score of 176 PP100. The automaker is not officially ranked among other brands in the study because it doesn’t meet the ranking criteria. Unlike other manufacturers, Tesla doesn’t grant J.D. Power permission to survey its owners in 15 states where it is required. However, Tesla’s score was calculated based on a robust sample of surveys from owners in the other 35 states.
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