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Don't even get me started on insurance, I had a hit and run in my own driveway last Fourth of July week and I got a picture of the drivers tag. My friend was a witness to the incident and the cars owner denied any involvement. It went to arbitration and was told that my witness was not neutral...
In the meantime, State Farm still has my deductible and even raised rates across the board in Nashville by 20%. At least they're out $2090 and I have an upgrade to a rear Sport bumper.
And to answer your question, they are only there to generate revenue and payout as little as possible while delivering as little support as they can possibly do within the law which they have lobbied to their advantage.
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