[drexplode]

Originally Posted by Mikehb18

Just spoke to my port connect.. Parts are 2 days out from the port everyone hang tight

Nice work! This info is probably the catalyst for an update. The diffs arrive safely and unharmed then update is given!

Big money no whammies! Big money no whammies!

[Sandow]

Originally Posted by drexplode

hang in there brotha - I feel like official communication is coming soon! It will be all forgotten once you mash the right pedal

Thanks man....I'm hoping so, really like the M4. Guys at Fall Line Motorsports are going to put a bunch of goodies on it when I get it.. Can't wait.

[Mikehb18]

I'm waiting for my azurite black f80 m3 with full Mpe and many other features. I currently work for Bmw and I'm sorry guys but please try to forgive your CA's because there really is no answers and Bmw gives us very little. Coming from a CA/Bmw genius. I am in the same boat ordered my car February 29th and it's still not here so you can understand my frustration.

[TrevorM3]

Originally Posted by KnightedBMW

Well congrats, I think...

lol, thx.


im betting that car gets here before the blue one is fixed... so hopefully that happens..

[///M4ster Yoda]

Originally Posted by Draper

I don't know what your issues were exactly, but if I can offer a bit of advice I would suggest you to think about two things. What issues are you really concerned about, and what is your ideal outcome?

It's a common misconception, but if you want any kind of meaningful resolution it's best to pick one or two big ticket items and fight for those, as opposed to listing every single minor issue and annoyance you may have had along the way. If you wouldn't bring attention to an issue on its own, it's a good sign that it probably doesn't matter. Firing off a long list of complaints will just make you appear disgruntled and unappeasable.

Imagine you were in a position to assist someone and you received the following two emails.

Email one...shortened for the sake of readability.

We arrived at the Welt, and even though we were on time the delivery process was delayed by 20min. Not a big deal, as my wife and I didn't have time to have our morning coffee yet so we decided to relax in the lounge for a bit. Unfortunately for us the coffee in the lounge was cold, and the attendant didn't have any idea on when more might be available...<snip>...even after all this, it was even more of a disappointment to learn that I would not be able to drive my new M4 away due to a differential issue, which disrupted many of the plans I had for our trip.

Email two...

We arrived on the Welt, and it was a great disappointment to learn that I would not be able to drive my new M4 away due to a differential issue, which disrupted many of the plans I had for our trip.

Comparing the two. Was the delay annoying? Would you have liked to enjoy a hot cup of coffee, sure. But what you really care about is the fact the car wasn't available, but instead of just saying that you've asked the recipient to expend a fair amount of energy listening and responding to things that don't really matter.

Just my .02.

My issue was that another customer who was on the affected list took delivery of his M4 right in front of me. They complained to BMW and either BMW fixed there car over the weekend (delivery was this past Tuesday) or they let him take the car anyway. Either way that's complete BULLSHIT! I wasn't gonna get the forum riled up with this situation but I'm getting pissed the more I think about it. So there you go. Would you complain/bitch/write an angry email? Ask for compensation??? Something?? I think the answer is YES

[Draper]

Originally Posted by Master Yoda

My issue was that another customer who was on the affected list took delivery of his M4 right in front of me. They complained to BMW and either BMW fixed there car over the weekend (delivery was this past Tuesday) or they let him take the car anyway. Either way that's complete BULLSHIT! I wasn't gonna get the forum riled up with this situation but I'm getting pissed the more I think about it. So there you go. Would you complain/bitch/write an angry email? Ask for compensation??? Something?? I think the answer is YES

You have every right to be pissed, and if I was in your shoes I'd feel the same way. I wasn't advising against writing an email to voice your displeasure with the situation...I was simply suggesting you pick your battles and not necessarily lay out a 'SLEW' of issues that would otherwise distract the recipient from focusing on your core issue.

My car. Not available for delivery. ED trip ruined? Very upset.

[Mikehb18]

Just was updated of the problem. There was on some cars a vibrating noise due to the differentials not being securely fastened during the manufacturing process some cars suffered more damage then others and will require More parts. Many of the Vpc employees will need specific classes to be able to complete the finally repair process.

[M3CLESS]

i hate speculation... instead of worrying everytime someone posts an update, ill just wait for a bmw bulletin... pointless

[5against8]

My CA had nothing today except to confirm (to the best of his knowledge) that cars will be held at the VPC and repairs will be completed there.

Good news for me, the sales manager has agreed to guarantee their original trade-in offer on my current car regardless of how many additional miles I drive, and to effectively warranty the car against any maintenance/repairs that result from the delay in delivery (my X3 is now completely out of warranty/maintenance). Doesn't help my car get here any faster but the peace of mind is nice.

Really feeling for those of you whose ED was/will be affected by this though. Sending good vibes

[Vitacura]

My car has been at the VPC and then the Performance Center now for 35 days. No updates on my car today. The wait continues..

[Sandow]

Called Genius today. Things are moving, my estimated delivery date to my dealership is now August 6. My car is at Baltimore VPC waiting for new differential. It arrived there July 18.

[psylovibe]

Mine was scheduled for delivery pick up at my dealer on 7/21 and my CA just told me that my car is scheduled for dealer delivery on 8/18 from vpc...

[Mikehb18]

Will all be getting are cars mid to end of September just because it says delivery on dealer speed doesn't mean it's true just an estimate

[winterrogue_F87]

Originally Posted by Mikehb18

Will all be getting are cars mid to end of September just because it says delivery on dealer speed doesn't mean it's true just an estimate

Third time my delivery date has been changed but third time the charm right!

[sjpons]

Originally Posted by psylovibe

Mine was scheduled for delivery pick up at my dealer on 7/21 and my CA just told me that my car is scheduled for dealer delivery on 8/18 from vpc...

Does that mean they have a solution in place and they're fixing these on a set timeline?

[///M4ster Yoda]

Originally Posted by Draper

You have every right to be pissed, and if I was in your shoes I'd feel the same way. I wasn't advising against writing an email to voice your displeasure with the situation...I was simply suggesting you pick your battles and not necessarily lay out a 'SLEW' of issues that would otherwise distract the recipient from focusing on your core issue.

My car. Not available for delivery. ED trip ruined? Very upset.

I think I'm gonna vote with my wallet on our next car purchases. We love ED and this wasn't how I expected our Dual pickup to go. We are loving our trip as it not just about the cars. Maybe Audi S/RS or Mercedes AMG ED in 3 years.

[JDubz]

Made the mistake of test driving a CTS V yesterday. Has me on the fence.

Damn that thing is fast, smooth, great drive and ride. Much more room than the M3 - and much faster. Have to make an agonizing decision now.

[shahano]

Anyone has had the work done until now?? My dealer said ti would max need 15 days

[TrevorM3]

Originally Posted by JDubz

Made the mistake of test driving a CTS V yesterday. Has me on the fence.

Damn that thing is fast, smooth, great drive and ride. Much more room than the M3 - and much faster. Have to make an agonizing decision now.

the devil is at work here..

i already jumped ship. but still with bmw lol

[scottc]

I am in the uk and mine is still at the factory and has been built (5500) for 3 weeks, they are now saying delivery on the 15th of August but this is changing weekly.. It should have been July 30th

[psylovibe]

Originally Posted by sjpons

Does that mean they have a solution in place and they're fixing these on a set timeline?

I believe so. Originally a genius told me that my car was to be fixed at the dealer but it has now changed that vpc will only release the car until it is fixed there which is a huge relief for me.

time will tell...

[Sandow]

Originally Posted by JDubz

Made the mistake of test driving a CTS V yesterday. Has me on the fence.

Damn that thing is fast, smooth, great drive and ride. Much more room than the M3 - and much faster. Have to make an agonizing decision now.

And ugly as hell..