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Well the Insurance Assessor came on Thursday, he took a brief look and agreed that it was not acceptable. He has advised me to take it to the only BMW dealership in the South East to have its own in-house Approved Bodyshop.
I went to see them yesterday, they advised that it is their policy not to do remedial work but as I purchased my car from them they would 'look into it', but couldn't promise anything.
The man there also said that they have the man from BMW UK HQ visiting on the 17th and has suggested that I meet up with him, which sounds promising.
I've also got a quote from a 3rd party for the work, so we'll see how it compares.
Also an interesting one; On the original bill & estimate the original bodyshop quoted time and materials to respray the rear bumper and fuel filler cap - both of which had not been touched with any paint until it went back the second time... Tut tut tut!!
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