Well it appears that BMW UK are just about as useless as the Dealer is on this one :roll:
I've had to call them 3 times now to find out what is happening, each time they have promised to call me back they've not bothered.
Basically comes down to it that BMW UK don't care about the shite service that I've been given by a dealership and had marked the call as 'Resolved' without even giving me a call back..
This may well be the last BMW I purchase