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      12-22-2012, 05:17 AM   #32
Bmwfourlife
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Drives: Bmw F20 1 series 116D Sport
Join Date: Jan 2012
Location: England

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What is the justification for the 200 pounds goodwill?

The incident was caused by the dealership workforce via no influence from yourself.

The scratches were the direct result of te dealership workforce cleaning your car.

I dont see how or why you should be held responsible for that even partially.

Have you spoken to any governing body? Im not sure who this would be actually.

Personally i would not be happy with the response and advise them that your willing to persue the matter until the vehicle is fully repaired and even write a full review on the dealership website etc etc
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