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      12-22-2012, 06:10 AM   #33
pron
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Drives: 125i M sport
Join Date: Sep 2012
Location: Norway

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Quote:
Originally Posted by will-w View Post
Well it appears that BMW UK are just about as useless as the Dealer is on this one :roll:

I've had to call them 3 times now to find out what is happening, each time they have promised to call me back they've not bothered.

Basically comes down to it that BMW UK don't care about the shite service that I've been given by a dealership and had marked the call as 'Resolved' without even giving me a call back..

This may well be the last BMW I purchase
Who are you talking to at BMW UK? If you have problems reaching the right person you should write a letter or e-mail with all the information relevant to your case.

I had a case here in Norway, and after one call to to BMW Norway the case was solved. But I insisted to talk with a person rather high up in the system. I hope you can have this solved in a good way for you.
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